Policy
Savage Edge Designs Terms Of Service, Disclaimer And Limitations Of Liability Statement:
Pictures, Symbols, Logos And Other Artwork Content
The pictures and artwork requested or provided by the customer, and used by Savage Edge Designs to create a custom product for the customer, could have come from a number of sources that are not controlled or maintained by Savage Edge Designs or our coin production facilities. It is the purchaser’s responsibility to know whether or not the pictures, symbols, logos or other artwork content on the item that is being customized by Savage Edge Designs is authorized for use on the item. Any legal issues that might arise from the content that the purchaser chooses to have on custom items design is 100% the customer’s responsibility, and Savage Edge Designs will not be held liable for any reason if content is used illegally.
Discount:
Savage Edge Designs values our clients and strives to deliver exceptional designs at the best possible price without sacrificing quality. We are pleased to offer discounted pricing in exchange for the rights to purchase and use the design for Savage Edge Designs’ portfolio, promotions, and future projects. By choosing this option, you allow us to showcase and utilize the design while benefiting from a reduced rate, ensuring you receive outstanding creative work at exceptional value. You can opt out of this option and not receive any discounted pricing.
Die Molds:
Coin die molds can only be used for reorders when requested by the customer or a body that was granted authority by the customer. This is to ensure 100% control of each customer’s coin design and how many items are produced during the life of the design.
Die molds are kept for two (2) years from the time of the last production. If attempting to reorder coins after the two-year time period, a new die mold fee will be charged.
Deposit: Savage Edge Designs requires a $75.00 deposit, which will be credited toward your final balance upon completion of the full design process.
Cancellations:
If Savage Edge Designs designers start work on a graphic design, and the customer chooses to cancel the order, the $75.00 deposit will not be refunded. If cancellation is requested after production of the die mold has commenced but the individual coins have not yet been produced, there will be an additional non-refundable fee equal to the quoted cost of the die mold. If the individual coins have been produced, the client is responsible for the entire balance of the order. Because coins are a custom product, they cannot be returned for any reason.
Order Completion
A design layout will not go into production until the customer gives final written approval of the coin artwork layout, spelling and PMS colors. Completed purchase orders or payment in full must be received before a customer’s order will start production.
Shipping:
The customer is responsible for shipping charges on all orders. Prices may vary on content, number of coins and coin size. Although products purchased from Savage Edge Designs are normally delivered within 4 - 6 weeks, the purchaser needs to understand that there are no guaranteed delivery dates. Savage Edge Designs will not be held liable or responsible for late deliveries or lost items. We will not be liable for profit loss, cost, or any other reasons caused by missed deadlines due to shipping delays or any other uncontrollable events. If there is an issue with shipping, you will need to file a claim with the shipping carrier.
Misprints, Errors & Samples/Proofs:
If there is an error on a coin design that was our fault at Savage Edge Designs, the coin will be re-made at no cost to the customer. A damage form will be required to be filled out and sent via email including photographs of the damaged item. We reserve the right to sell off its misprints, overruns and errors through various retail and wholesale outlets.
Copyrighted Website:
Savage Edge Designs logos are registered trademarks of Savage Edge Designs. No portion of this website may be duplicated without the express written consent of the owner.
When you work with Savage Edge Designs, you’re hiring us to create something awesome—but the rights to that design stay with us. That means we can reuse, resell, or make more products with the same design later on.
We like to show off our work too, so we may feature your design on our website, social media, or in future products.
Thanks for understanding and supporting fearless design!